Terms and Conditions

Effective Date: December 19, 2024
Website Name: Patricia Lavigne
Business Name: Patricia Lavigne
Email: info@patricia-lavigne.com
Address: Mississauga, Ontario

1. Introduction

Welcome to Patricia Lavigne (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, you must cease use of our website and services immediately.

2. Scope of Services

Our website provides products, including self-help books, and services such as courses, workshops, and support groups for emotional awareness and separation/divorce support.

3. Eligibility

You must be at least 18 years old to use our services. By accessing our website, you affirm that you are legally capable of entering into a binding agreement.

4. Products and Services

  • Products: Books are available for purchase directly through Amazon. Please note that all purchases made through Amazon are subject to Amazon’s return and refund policies. Patricia Lavigne is not responsible for handling or processing returns for books purchased through Amazon.
  • Services: Courses, workshops, and support groups are offered to address emotional awareness and divorce-related matters.

We reserve the right to modify or discontinue any product or service without prior notice.

5. Payment and Refund Policy

Payments for products and services are processed securely. Refunds are subject to the following conditions:

  • Books: Refunds for books are managed through Amazon. Refer to Amazon’s return policy for more information.
  • Services: Refunds for courses, workshops, or support groups are considered on a case-by-case basis. Contact us at info@patricia-lavigne.com for inquiries.

6. Additional Services

As a Life Coach and Separation and Divorce Coach, I may provide additional content such as videos, guides, and other resources. These materials are for informational purposes only and should not be considered as legal, medical, or psychological advice. While every effort is made to ensure accuracy and relevance, I am not responsible for how users interpret or apply this information.

7. Data Collection, Usage, and Storage

7.1 Data Collection

We collect personal data such as name, email address, phone number, and payment information when you:

  • Purchase a product or service.
  • Register for a workshop or support group.
  • Subscribe to our newsletter.

7.2 Data Usage

Your data is used to:

  • Process transactions.
  • Communicate about products and services.
  • Provide customer support.
  • Improve our website and offerings.

7.3 Data Storage

We securely store your data using industry-standard encryption and access controls. Personal data is retained only as long as necessary to fulfill its purpose or comply with legal obligations.

7.4 Data Sharing

We do not sell or share your personal data with third parties, except:

  • When required by law or legal proceedings.
  • To trusted third-party service providers who assist in operations (e.g., payment processors) under strict confidentiality agreements.

8. User Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Correct inaccuracies in your data.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Objection: Object to data processing for direct marketing purposes.
  • Portability: Request transfer of your data to another service provider.

To exercise these rights, contact us at info@patricia-lavigne.com.

9. Security Measures

We implement appropriate security measures to protect your personal data, including:

  • Secure Sockets Layer (SSL) encryption for data transmission.
  • Restricted access to personal data.
  • Regular monitoring and updating of security practices.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the intellectual property of Patricia Lavigne and protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.

11. Prohibited Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Post or transmit harmful, offensive, or infringing content.
  • Attempt to gain unauthorized access to our systems.

12. Limitation of Liability

To the extent permitted by law, Patricia Lavigne shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

13. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario, Canada. Any disputes arising shall be resolved in the courts of Ontario.

14. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised terms.

15. Contact Information

For questions about these Terms and Conditions, please contact us at:
Email: info@patricia-lavigne.com
Address: Mississauga, Ontario

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.