Terms and Conditions
Effective Date: December 19, 2024
Website Name: www.patricia-lavigne.com
Business Name: Patricia Lavigne
Email: info@patricia-lavigne.com
Address: Mississauga, Ontario
1. Introduction
Welcome to the official website of Patricia Lavigne Coaching. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully. If you do not agree with these terms, please refrain from using the site or our services.
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2. Services Provided
Patricia Lavigne offers a variety of professional services, including:
• Life Coaching
• Divorce Coaching
• Relationship Coaching
• Emotional Awareness Coaching
• Support Groups and Workshops
• Online Programs and Digital Resources
• Event Planning and Hosting for Personal Growth & Wellness
These services are designed to support individuals through personal growth, life transitions, emotional healing, and community connection.
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3. Coaching Disclaimer
All coaching services provided are intended for educational, motivational, and personal development purposes only. Coaching is not therapy, counseling, or legal advice.
As a client, you understand and agree that:
• Coaching is a collaborative process, but results are not guaranteed.
• You are fully responsible for your decisions, actions, and outcomes.
• If you require therapy, legal, or financial advice, it is your responsibility to consult the appropriate licensed professional.
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4. Eligibility
You must be at least 18 years old to use our services. By accessing our website, you affirm that you are legally capable of entering into a binding agreement.
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5. Event Participation Policy
Patricia Lavigne regularly organizes in-person and online events, including workshops, support groups, community sessions, and special retreats.
By attending any event, you agree to the following:
• You are voluntarily participating at your own risk.
• Patricia Lavigne and her business are not liable for any injury, loss, or damage incurred before, during, or after the event.
• You are responsible for any travel, accommodations, or additional costs incurred.
• We reserve the right to refuse or remove anyone from an event due to disruptive or disrespectful behavior, without refund.
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6. Products and Services
• Products: Books are available for purchase directly through Amazon. Please note that all purchases made through Amazon are subject to Amazon’s return and refund policies. Patricia Lavigne is not responsible for handling or processing returns for books purchased through Amazon.
• Services: Courses, workshops, and support groups are offered to address emotional awareness and divorce-related matters.
We reserve the right to modify or discontinue any product or service without prior notice.
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7. Intellectual Property
All content on this website—including eBooks, journals, worksheets, coaching materials, branding, and visual content—is the property of Patricia Lavigne Coaching.
You may not copy, reuse, reproduce, or distribute any material from this website or coaching sessions without written permission.
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8. Payment, Cancellation and Refund Policy
Payments for products and services are processed securely. Refunds are subject to the following conditions:
• Books: Refunds for books are managed through Amazon. Refer to Amazon’s return policy for more information.
• Services: Refunds for courses, workshops, or support groups are considered on a case-by-case basis. Contact us at info@patricia-lavigne.com for inquiries.
We value your time and commitment. Please review our policy below:
• Coaching Services: No refunds will be issued once services are delivered.
• Digital Products (eBooks, Journals, Workbooks): All sales are final due to the instant-access nature of digital content.
• Events/Workshops: Cancellations must be made [insert days] in advance to receive a partial refund. No refunds for no-shows or last-minute cancellations.
• In the rare event that we cancel or reschedule, you will be offered a refund or the option to transfer your registration.
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9. Additional Services
As a Life Coach and Separation, Divorce Coach and Relationship Coach I may provide additional content such as videos, guides, and other resources. These materials are for informational purposes only and should not be considered as legal, medical, or psychological advice. While every effort is made to ensure accuracy and relevance, I am not responsible for how users interpret or apply this information.
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10. Limitation of Liability
By using this website or participating in any coaching service or event, you agree to release Patricia Lavigne and her business from any and all claims of liability or damages.
We are not liable for:
• Any loss, injury, or damages incurred from participation in coaching, programs, or events.
• Technical issues with website access, digital downloads, or third-party tools used in delivering services.
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11. Community Standards & Conduct
To maintain a respectful and safe environment, all clients and participants agree to:
• Communicate respectfully and professionally at all times.
• Not use the website or services for unlawful or harmful purposes.
• Respect the privacy of others in group settings and coaching programs.
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12. Testimonials & Reviews
If you choose to submit a testimonial, feedback, or review, you grant us the right to use it for promotional purposes on our website, social media, or marketing materials unless otherwise requested in writing.
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13. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page. Your continued use of the website or services constitutes your acceptance of any updates.
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14. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be handled in the courts of Mississauga, Ontario.
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15. Data Collection, Usage, and Storage
Data Collection
We collect personal data such as name, email address, phone number, and payment information when you:
• Purchase a product or service.
• Register for a workshop or support group.
• Subscribe to our newsletter.
Data Usage
Your data is used to:
• Process transactions.
• Communicate about products and services.
• Provide customer support.
• Improve our website and offerings.
Data Storage
We securely store your data using industry-standard encryption and access controls. Personal data is retained only as long as necessary to fulfill its purpose or comply with legal obligations.
Data Sharing
We do not sell or share your personal data with third parties, except:
• When required by law or legal proceedings.
• To trusted third-party service providers who assist in operations (e.g., payment processors) under strict confidentiality agreements.
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16. User Rights
You have the following rights regarding your personal data:
• Access: Request access to your personal data.
• Correction: Correct inaccuracies in your data.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Objection: Object to data processing for direct marketing purposes.
• Portability: Request transfer of your data to another service provider.
To exercise these rights, contact us at info@patricia-lavigne.com.
Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: info@patricia-lavigne.com
Address: Mississauga, Ontario
By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.